Terms & Conditions

Description of goods

Please note that colours and images may vary depending on the monitor and browser you are using. Images will not be actual size. Whilst there is a product description for each item, if you need further details, please get in touch in advance of order.

Payment & confirmation of order

The Natural Charcoal Company uses Paypal, a well known and secure online payment method. You do not have to have a Paypal account to shop here; you can use a credit or debit card and Paypal will process the payment. Once payment has been authorized, you will receive an email confirming your order. You will receive a further email when your parcel has been dispatched.

Intellectual Property and Right to Use

You acknowledge all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the website.

You acknowledge and agree that the material and content contained within the website is made available for your personal non-commercial use only. Any other use of the material and content of the website is strictly prohibited.

You agree not to copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of the website or its content unless written permission has been obtained from The Natural Charcoal Company.